Client Privacy Notice

This notice is for clients of SOAR Worldwide Limited and their directors, officers, employees and beneficial owners. It summarises how we use personal data received because of an engagement with us. Our Privacy Policy gives more detail.

We process personal data to:

• deliver the accountancy, tax, payroll and sustainability services in your engagement letter (performance of contract and legitimate interests);
• carry out anti-money laundering and identity checks, as required by the Money Laundering Regulations 2017 (legal obligation);
• report information to HMRC, Companies House and other authorities as the law requires (legal obligation);
• keep records of communications to verify instructions, investigate issues and prevent fraud (legitimate interests);
• meet our professional obligations as an ICAEW member firm, and establish or defend legal claims (legal obligation and legitimate interests);
• keep our records accurate and up to date (legitimate interests).

We may share personal data with service providers that help us deliver our services, such as cloud software, identity verification and IT providers, under written contracts. We also share it with HMRC, Companies House, regulators, courts and other authorities where the law requires or a regulator requests it. Some providers process data outside the UK; where they do, we use safeguards recognised under UK law, such as adequacy regulations or the UK International Data Transfer Agreement.

We keep personal data for as long as we need it to perform the services in your engagement letter, and then for as long as our legal and professional obligations require: generally 5 years after our relationship ends for anti-money laundering records, and 7 years for client files. Our Privacy Policy sets out the full periods.

In certain circumstances you have the right to access, correct, restrict, erase or move your personal data, and to object to how we use it. Our Privacy Policy explains how to exercise these rights.

Please contact us first at info@soar.ltd if you are unhappy with how we have used your data. You can also complain to the Information Commissioner’s Office at ico.org.uk.

Questions about this notice go to info@soar.ltd.